ESG performance data
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stc KSA stc Group GHG Emissions (tCO₂e) 2021 2022 2023 2021 2022 2023 Direct GHG emissions (Scope 1) 10,595 10,616 10,013 203,182 187,217 174,870 Indirect GHG emissions (Scope 2) 396,487 378,869 267,232 476,240 1,174,589 1,892,877 Total GHG emissions 407,082 389,505 277,245 679,422 1,361,806 2,067,747
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stc KSA stc Group Water consumption 2021 2022 2023 2021 2022 2023 Total water consumption (m3) 297,087 430,603 403,864 2925,095 819,478 1714,626
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stc KSA stc Group Total waste 2021 2022 2023 2021 2022 2023 Total waste generated in HQ (t) 350 4750 700 5,250 6,550 6,337
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stc KSA stc Bahrain stc Kuwait Customer satisfaction 2021 2022 2023 2021 2022 2023 2021 2022 2023 Customer satisfaction rate 82.9% 83.5% 84.7% 87% 91% 92% 80% 87% 87% Number of customers surveyed for satisfaction rate 3,221,010 3,947,643 4,195,553 161,377 130,174 102,926 - 400 400
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stc KSA stc Group Data protection and security training 2021 2022 2023 2021 2022 2023 Number of attendees on training courses in data protection and cybersecurity 855 11,068 18,781 - - 22,422 Number of hours of training in data protection and cybersecurity 2,928 34,207 65,733 - - 90,012
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stc KSA stc Bahrain stc Kuwait Network coverage 2021 2022 2023 2021 2022 2023 2021 2022 2023 Percentage of 3G population coverage 98.00% - - 100.00% 100.00% 100.00% 100.00% 100.00% 00.10% Percentage of 4G population coverage 93.99% 98.00% 98.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% Percentage of 5G population coverage 37.75% 40.80% 47.50% 99.4% 100.00% 100.00% 98.00% 100.00% 100.00%
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stc KSA stc Group Health and safety training 2021 2022 2023 2021 2022 2023 Total hours of H&S training provided to employees and contractor 9,028 28,000 31,448 10,531 34,244 45,162 Average hours of H&S training per employee and contractors 0.78 2.45 2.00 - - 5.32
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Community investment 2021 2022 2023 Total community investment (SAR) 32.5 million 14 million 14 million
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Board of Directors- stc Group 2021 2022 2023 Percentage of Board seats accoupied by women 18% 18% 18% Percentage of Board seats accoupied by independent directors 36% 36% 36% Executive members of Board of Directors 0 0 0 Non-executive members of Board of Directors 11 11 11 Independent members of Board of Directors 4 4 4 Non-independent members of Board of Directors 4 4 4
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Supplier screening - stc KSA 2021 2022 2023 New suppliers that were screened for environmental, labor, and human rights practices 1,197 221 230 Percentage of new suppliers that were screened for environmental, labor, and human rights practices * 100% 100% 100% Number of supplier’s subject to assessments for sustainability impacts (supplier evaluations) 173 158 122
